Product Pricing

All prices are displayed in South African Rand (ZAR) and include VAT.

Delivery fees are calculated separately and depend on the delivery destination.

Online Sales

Customers are responsible for providing accurate contact information, delivery details and vehicle information.

Incorrect information may result in delays or incorrect parts being supplied.

Used Parts

Used parts are sold as used parts and may show signs of wear and tear.

Accepted Payments

Bank transfer payments are accepted and orders are processed once funds have cleared.

• Orders are processed within 2–3 business days.
• Delivery confirmation is sent via Email and/or SMS.
• Delivery is available only within South Africa.
• All parcels are inspected before dispatch.
• Collection orders are not packaged for self-couriers.

• Incorrectly ordered parts may incur a 20% handling fee.
• Refunds are processed within 7 working days.
• Refund requests must be emailed to: businesssupport@shalomiauto.co.za

Refund requests must include:

• Reason for return
• Order reference number
• Bank account details

Shalom I Auto takes all reasonable steps to protect customer personal information in accordance with applicable South African legislation.

Complaints may be submitted to: businesssupport@shalomiauto.co.za

• Details of complaint
• Contact name
• Contact number
• Supporting information

Complaints will be addressed within 7 working days.

Intellectual Property

All trademarks, logos, content and materials on this website remain the property of Shalom I Auto.

Limitation of Liability

Shalom I Auto shall not be liable for indirect, incidental or consequential damages arising from the use of products or services, to the extent permitted by South African law.